OpenComplaint

Rapido - Bike Fare Surges by ₹100+ in Just 3 Minutes During Peak Hours in Bengaluru

RapidoPC-2026-02321Food Delivery & Ride-hailingAnonymous ·
Dear Rapido Airlines, ✈️nnCould you please help me understand which airline pricing algorithm you are following/ Copying?nnBecause during peak hours, your surge prices are sometimes higher than airline tickets during the Diwali season! 😂nnLet me give you a real example:n5:58 PM: Bike fare from Point A to Point B: ₹156🕐n6:01 PM: The same ride: ₹256nnHow come the price increases by ₹100+ in just 3 minutes?nnFor people who regularly travel through Rapido, budgeting for daily transportation is already a challenge.nnMost regular commuters keep a ₹20–30+ margin over the base price in their monthly budget. But sudden surge prices like these during peak office hours simply break the entire budget.nnFor many people, Rapido is a daily necessity to reach the office on time.nnWe understand surge pricing, but a ₹100 increase in just 3 minutes?nnRapido, can you please explain how this pricing algorithm works?nnJanta Jawaab Maangti Hai!nn#Rapido #DynamicPricing #CustomerExperiencen#Bengaluru Uber

Reference details

Author
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Fare at 5:58 PM
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Fare at 6:01 PM
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Price Increase
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History

  1. Case filed

    System · 17 Oct 2026, 3:39 pm

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