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Ola drivers accept bookings then ask riders to cancel, demand extra cash and delay pickups, with weak support

OlaPC-2026-03439Food Delivery & Ride-hailingAnonymous ·
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🚨 WORST EXPERIENCE WITH OLA – EXTREMELY DISAPPOINTED! 🚨 Honestly, my experience with @OlaCabs has been nothing short of frustrating and disappointing. The service quality and behaviour of some drivers are becoming unbearable for passengers. Here are some of the issues passengers have to face: ❌ Accepting rides but refusing to travel: Drivers accept the booking and then ask passengers to cancel the ride themselves instead of cancelling it from their end. ❌ Demanding extra money: Some drivers ask for additional cash beyond the actual fare, which is completely unacceptable. ❌ Unnecessary delays: Some drivers take an unusually long time to arrive or deliberately delay the ride, causing inconvenience and wasting passengers' valuable time. ❌ Poor customer experience: Passengers are left helpless, frustrated and forced to deal with situations that should never happen after booking a cab. A simple question to @OlaCabs: Why should customers suffer after paying for your services? Why should passengers waste their time, pay extra money, or cancel rides just because drivers don't want to complete their accepted bookings? Ola needs to take strict action against such practices, improve driver accountability, and provide a reliable customer support system. Customers are paying for convenience, not frustration! Please stop taking passengers for granted. A good service is not just about accepting bookings; it's about completing them professionally and honestly. I sincerely hope @OlaCabs takes these complaints seriously instead of ignoring customer experiences. #OlaCabs #Ola #OlaWorstService #OlaCustomerExperience #OlaDrivers #PoorService #CustomerHarassment #UnprofessionalBehaviour #Overcharging #RideCancellation #CustomerRights #ConsumerAwareness #BadCustomerExperience #ImproveOlaServices #Accountability #BhavishAgarwal https://lnkd.in/gtqQvQvw http://bhavish.in Bhavish Aggarwal - Olacabs.com | LinkedIn Bhavish Aggarwal - Olacabs.com | LinkedIn linkedin.com

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  1. Case filed

    Filer · 4 Nov 2026, 8:43 am

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