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Atomberg ceiling fan delivered with wrong part and replacement cancelled with Rs 30 deducted from refund

FlipkartPC-2026-03141E-commerceAnonymous ·
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#WorstCustomerService #Flipkart Order ID - OD338842910472743100 - Atomberg Ceiling fan 1. Order delivered late 2. Upon checking - Incorrect product part delivered. 3. Return requests rejected thrice by Flipkart team with no valid justification. I shared clear images as proofs thrice. 4. Assured by customer service that replacement product would be provided by 03rd November. 5. Replacement cancelled on 30th Oct by Flipkart stating the product was lost in transit. 6. I requested refund. Return of original product created. 7. Refund amount is showing Rs 30 less from invoice amount on the app. This Rs 30 is "offer handling fees" - WHAT DID YOU OFFER Flipkart? HARRASMENT ?? It doesn't end here. As per their grievance team - I still need to file a complaint with them after the original incorrect product is returned to fight for Rs 30. - on the app, a customer does not have to speak directly with customer service as it has a chat bot with multiple options(useless). Once needs to put prompts that can redirect to customer service (which ultimately is also useless) they will stick around with only 1 phrase - "AS PER OUR POLICY , WE CANNOT DO ANYTHING" Hemant Badri - Sir, FYI, I hope you would have a better resolution to this situation. Atomberg Technologies - you lost a customer order due to Flipkart.

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  1. Case filed

    System · 1 Nov 2026, 10:04 am

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