Panchaayat
OpenComplaint

Kotak Mahindra Bank deducted about ₹2,900 in non-maintenance charges despite a ₹50,000 balance, and blocked account closure

Kotak Mahindra BankPC-2026-03337Banking & LoansAnonymous ·
0 views0 subscribers0 comments0 shares
Kotak Mahindra Bank, how many times will you charge me for the same alleged non-maintenance of minimum balance? I am extremely disappointed and frustrated with the way Kotak Mahindra Bank has handled my account. Around 30 October, Kotak deducted approximately ₹2,900 from my account under the name of non-maintenance charges. Let me explain the facts: 1. I had maintained a balance of more than ₹50,000 in this account around 28–29 September. Despite this, the bank deducted non-maintenance charges approximately one month later. 2. This is not the first time. The bank had previously deducted similar charges, which I had already raised as a complaint. 3. When I visited the branch to close the account, I was informed that a stamp had been used on my account documents—a stamp that I had never provided. This issue prevented me from closing the account. 4. Instead of closing the account, I decided to maintain the required balance of ₹50,000. Yet, I am now being charged again. 5. I also maintain multiple accounts with Kotak under the same CRN, including a recently opened account with an opening deposit of ₹2 lakh. I have substantial funds with the bank. My questions to Kotak Mahindra Bank are straightforward: - Why were non-maintenance charges deducted despite my maintaining the required balance? - How can the bank justify charging me again when the previous deduction was already disputed? - Who authorised the use of a stamp that I never provided? - Why was I unable to close my account because of this unexplained documentation issue? This is not just about ₹2,900. This is about transparency, accountability and the way a customer is treated. I demand an immediate investigation, a written explanation for every deduction, and a refund of the incorrectly charged amount. Kotak Mahindra Bank, stop giving customers the runaround and take responsibility for your actions. I expect a proper resolution, not another generic response. Kotak Mahindra Bank ​

Source links

History

  1. Case filed

    Filer · 3 Nov 2026, 8:04 pm

Comments (0)

    Log in to comment or upvote.

    More complaints about Kotak Mahindra Bank

    Kotak Mahindra BankPC-2026-03335·

    Kotak froze savings account for months, gave contradictory cyber lien answers, then offered only account closure

    🚨 SERIOUS COMPLAINT AGAINST KOTAK MAHINDRA BANK | ACCOUNT FREEZE & UNACCEPTABLE CUSTOMER SERVICE @Kotak Mahindra Bank I am raising a serious complaint regarding the prolonged debit freeze on my savings account, contradictory explanations, a

    OpenComplaint00
    0
    Kotak Mahindra BankPC-2026-03237·

    Kotak Mahindra Bank supervisor behaved unprofessionally and gave incorrect information during a support call, no resolution yet

    Disappointing Customer Experience with Kotak Mahindra Bank – A Concern About Customer Service and Accountability I would like to bring to the attention of Kotak Mahindra Bank's senior management and customer grievance team an extremely disa

    OpenComplaint00
    0
    Kotak Mahindra BankPC-2026-03236·

    Kotak Mahindra Bank blocked UPI after a ₹500 fraud attempt, then gave five days of false callback promises

    URGENT: Kotak Mahindra Bank – No Resolution, Only False Callback Assurances! Reserve Bank of India (RBI) , Kotak Mahindra Bank Someone attempted an unauthorised ₹500 transaction from my bank account, following which Kotak Bank blocked my UP

    OpenComplaint00
    0
    Kotak Mahindra BankPC-2026-02537·

    Kotak Mahindra Bank - Kotak811 Mobile App Deactivated Without Notice for Senior Citizen & Unresponsive Nodal Support

    Kotak Mahindra Bank Do you ever respond to customer emails? Sent 10 emails all the way till Nodal officer.The mobile banking App Kotak811 is deactivated for my mother who is a senior citizen without notice despite being a latest app and not

    OpenComplaint00
    0
    Kotak Mahindra BankPC-2026-01678·

    Allegation of distant criminal complaints and false warrant threats in unsecured loan recovery by Kotak Mahindra Bank

    Financial institutions are meant to uphold the law, not weaponize distance and jurisdiction to harass borrowers. As per Supreme Court guidelines, disputes regarding unsecured personal loans are civil matters and should not be dragged into

    OpenComplaint00
    0

    All Kotak Mahindra Bank complaints, customer care & support →