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ICICI Bank - Account Blocked for 8-9 Months Due to Cybercrime Lien, Refusal to Regularize/Operate Unlien Balance & Inter-Branch Redirection Harassment

ICICI BankPC-2026-02838Banking & LoansAnonymous ·
I am writing to formally escalate my long-pending issue regarding my ICICI Bank account, which has remained blocked due to a lien marked in connection with a cybercrime-related matter for the past 8 9 months.During this period, I have made repeated efforts to get my account regularized by raising complaints, visiting branches, submitting the required documents, and following up with the concerned officials. Unfortunately, despite my continuous efforts, I have not received a clear resolution, and I am being repeatedly redirected from one branch to anothern I was informed that the lien could only be removed upon instructions from the Cyber Crime Department. I understand and respect this requirement. However, my current request is not for the removal of the lien. My request is specifically to have my account regularized and made operational, to the extent permissible under applicable banking rules and restrictions, while retaining the lien as required. I visited the ICICI Bank Sector 14 branch in Gurugram and met Mr. Arun Kumar Mishra, to whom I submitted the required documents and completed the necessary formalities. Subsequently, I was informed that the matter could only be processed through my home branch. This information was communicated to me only after several months of follow-up. I would like to understand why this crucial information was not communicated to me at the beginning of the process. There is no clear communication explaining why I must visit my home branch in Delhi for every subsequent step when I am currently residing in Gurugram, or whether the necessary verification and documentation can be facilitated through the branch nearest to my current residence. Furthermore, I have not received adequate assistance from either my home branch or the concerned official at the Sector 14 branch. Both branches appear to be referring the matter to each other, leaving me without any effective resolution. I am myself a banking professional and understand the importance of regulatory compliance, KYC requirements, customer verification, and restrictions imposed in cybercrime-related cases. If any additional documentation, address verification, or other permissible formalities are required, I am fully willing to cooperate and complete them. However, being made to follow up continuously for the last 8 9 months without clear guidance, accountability, or a definite resolution has caused me considerable inconvenience andn I have already spent 8 9 months pursuing this matter through various channels, and I am exhausted by the repeated follow-ups without any meaningful outcome. To reiterate, I am not requesting the removal of the lien. I am requesting a fair and practical resolution for regularizing my account, subject to applicable rules and restrictions. #ICICIBank #ICICI #AccountBlocked #CustomerGrievance #RBI #BankingComplaint #CustomerRights #ResolveMyComplaint #ConsumerRights #JusticeForCustomers

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Target Bank
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Branches Involved
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  1. Case filed

    System · 23 Oct 2026, 5:56 pm

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