Panchaayat
OpenComplaint

ICICI Bank - Unresponsive Customer Service to Queries Despite Persistent Telemarketing Calls & Generic Comment Assurances

ICICI BankPC-2026-02672Banking & LoansAnonymous ·
Reposting this as I have still not received any response from ICICI Bank. Are we paying higher charges compared to nationalized banks just to receive such poor customer service? It is extremely disappointing to see how ICICI Bank handles customer concerns. Despite multiple posts and emails, I have not received a proper response to my query. Interestingly, I receive calls almost every day from your team promoting credit card upgrades and other offers. However, when it comes to providing the information I have actually requested, there seems to be no urgency or accountability. On multiple occasions, ICICI Bank has commented on my posts stating that the concerned team will contact me. My question is simple: WHEN? How long am I expected to wait, and what exactly is preventing your team from addressing my concern? I am not looking for promotional calls or generic assurances. I expect a clear response to my query and a proper resolution. ICICI Bank, please stop giving generic assurances and start taking customer concerns seriously. ICICI Bank Reserve Bank of India (RBI) @followers @all @everyone @following

Reference details

Complainant
***************
Core Ground Issue
***************
Customer Demand
***************
Issue Type
***************

Source links

History

  1. Case filed

    System · 21 Oct 2026, 4:48 pm

Comments (0)

    Log in to comment or upvote.

    More complaints about ICICI Bank

    I
    ICICI BankPC-2026-02467·

    ICICI Bank - Failure to Cancel Physical Loan Guarantee Form and Update Credit Records Despite Written Commitment

    ICICI Bank Reserve Bank of India (RBI) A Story of Written Commitments, Repeated Follow-Ups, and No Resolutionn Sometimes, the real test of a bank is not how quickly it sanctions a loan, but how responsibly it resolves an issue when a custo

    OpenComplaint0
    0
    I
    ICICI BankPC-2026-02239·

    ICICI Bank excessive credit card payment reminder calls before due date 30 October 2026, repeated calls throughout day minutes apart

    Is This How ICICI Bank Treats Its Customers? I am extremely disappointed with ICICI Bank. My credit card payment due date is 30 October 2026, yet I am receiving repeated calls from ICICI Bank throughout the day, sometimes just minutes apart

    OpenComplaint0
    0
    I
    ICICI BankPC-2026-02001·

    ICICI Bank credit card fraud transactions of ₹78,000 and ₹45,508 reported after DMart app purchase attempt

    नमस्ते! मैं मोहम्मद वसीम, AU बैंक का पूर्व कर्मचारी हूँ। मेरे साथ 21 सितंबर को Dmart ऐप से खरीदारी के दौरान धोखा हुआ है। ₹399 की खरीद पर मुझे कोई कन्फर्मेशन नहीं मिला, लेकिन रात 1:26 बजे ऑटोमेटिक nyka se OTP आने लगे। मैंने किसी को OTP नहीं

    OpenComplaint0
    0

    All ICICI Bank complaints, customer care & support →