OpenComplaint

Flipkart - Used Damaged AMD Ryzen Processor Delivered, Repeated Pickup Failures & Arbitrary Return Cancellation

FlipkartPC-2026-02690E-commerceAnonymous ·
I don't usually post about shopping experiences, but after 10 days of running around, I think this needs to be said. Its a very bad experience with Flipkart on Sale Days. On 10th October, I ordered an AMD Ryzen 7 8700G processor from Flipkart to build a desktop. What arrived was a used, damaged unit. I raised a return the same day. What followed was a week of broken promises - a pickup scheduled, then missed. Rescheduled, missed again. A delivery agent who confirmed on call that he'd come, then stopped answering. And then, almost unbelievably, Flipkart cancelled my return request altogether, citing "unsuccessful pickup" I've since filed a complaint with the National Consumer Helpline (Grievance No. 10472603), and I'm sharing this not to vent, but because I think it's worth asking: how does a platform this large let something this basic - picking up a parcel - fail this many times, and then shift the blame to the customer? Flipkart Supportn This isn't that. For a platform the size of Flipkart, Ekart Express handling of this has honestly been one of the most frustrating delivery experiences I've had with any e-commerce order. Sharing this because I know I'm not the only one who's been through this, and visibility sometimes moves things faster than another support ticket does. #Flipkart #Ekart #ConsumerRights #CustomerExperience #OnlineShopping

Reference details

Complainant
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NCH Grievance No.
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Product Details
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Core Ground Issue
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History

  1. Case filed

    System · 21 Oct 2026, 5:41 pm

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