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Repeated delivery rescheduling and unresolved Big Billion Days orders on Flipkart

FlipkartPC-2026-03064E-commerceAnonymous ·
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Flipkart’s Big Billion Days: Where the Discounts Are Temporary, but the Excuses Are Unlimited! 😂 I always thought online shopping was meant to save time. Thanks to Flipkart, I’ve discovered a new hobby: chasing deliveries, tracking imaginary shipments, answering customer-care calls, and reading creative fiction on WhatsApp! I’m facing delivery issues with multiple products ordered during the Big Billion Days sale. Delivery dates have been changed repeatedly. Products are marked “out for delivery,” raising hopes that they might finally arrive. And then, by evening, the plot twists — a message claims I requested rescheduling to the next day! Apparently, Flipkart knows my preferences better than I do. 🤦 For days, I’ve been hearing the evergreen hit song from the Flipkart customer-service playlist: “We’re looking into it.” Calls, chats, emails, escalations to the Grievance Officer — the follow-ups are punctual, even if the deliveries aren’t! And the proposed solution deserves a special award for customer experience: cancel the orders and buy the same products again at nearly double the price! What a business model! Advertise attractive discounts, accept orders, keep customers waiting, and then offer them the privilege of paying more. Who needs a sale when you can have a sequel at twice the price? Perhaps “Big Billion Days” should be renamed “Big Billion Follow-ups” — because the only thing being delivered consistently is another assurance that someone is looking into the matter. I’ve escalated the issue repeatedly to Flipkart’s Grievance Officer and have also taken it to the National Consumer Helpline. Let’s see whether the consumer grievance process delivers better results than the delivery process itself! Dear Flipkart, a small suggestion: instead of investing so much energy in calling customers to explain why their orders haven’t arrived, try investing some of that energy in actually delivering them. A sale is a promise of a price, not a subscription to weeks of uncertainty. Customers buy products — not excuses, fictional rescheduling requests, and a second job in delivery follow-ups. Looking forward to a resolution, preferably before the next Big Billion Days sale arrives! 😏 #Flipkart #BigBillionDays #CustomerExperience #ConsumerRights #CustomerService #OnlineShopping

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  1. Case filed

    System · 29 Oct 2026, 6:14 am

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