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Bajaj Finserv complaint alleges repeated unwanted calls, OTP misuse, abusive language, and unresolved escalations for 4 months

Bajaj FinservPC-2026-02000OtherAnonymous ·
Bajaj Finserv 4 MONTHS. ~90–95 EMAILS. MULTIPLE ESCALATIONS. STILL NO PROPER RESOLUTION. I am publicly escalating my unresolved complaint with Bajaj Finance regarding serious allegations of sales-representative harassment, repeated unwanted calls, alleged OTP misuse, threats, and abusive/vulgar language. I have supporting screenshots, call records, screen recordings and other evidence. Despite repeated escalations, the matter continues to be diverted through ticket numbers, marked as “duplicate,” closed, and redirected to emails—without a clear point-by-point resolution. My key concerns: • Alleged misuse/request for OTP and personal verification information • Repeated unwanted calls and alleged harassment • Alleged threats and abusive/vulgar language • Repeated ticket closures without addressing the actual complaint • ~90–95 email conversations and multiple escalations with no satisfactory resolution • ₹3.5 lakh compensation claimed for the alleged harassment and inconvenience The ₹5,000 goodwill offer is NOT accepted as full & final settlement of my complaint. 📌 Request to Bajaj Finance Senior Management / MD’s Office: Please intervene personally and provide a written, point-by-point response addressing each allegation, the investigation findings, the action taken against the concerned representative (if applicable), and your decision regarding the compensation claimed. I am attaching screenshots below showing the repeated ticket closures and responses received from your team. How many more months will it take to receive a proper answer to a complaint that has already been pending for 4 months? @Bajaj Finance — I request transparency, accountability and a written resolution rather than another ticket number or closure. #BajajFinance #CustomerComplaint #CustomerService #ConsumerRights #Accountability #CustomerExperience #Grievance #Escalation

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  1. Case filed

    System · 13 Oct 2026, 5:00 pm

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