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Bajaj Finserv Health complaint about unresolved issue despite repeated calls and follow-ups

Bajaj FinservPC-2026-02072OtherAnonymous · 3d ago

Extremely Disappointing Service – Issue Still Unresolved Despite Repeated Calls and Follow-Ups Dear Bajaj Finserv Health Team, I am extremely disappointed and frustrated with the pathetic service provided by Bajaj Finserv Health Ltd. Despite making so many calls and repeatedly following up with your team, my issue remains unresolved. It is absolutely unacceptable that a customer has to spend so much time chasing your support team for a resolution. What is the point of having a customer support team if the team cannot resolve a customer's problem even after multiple calls and follow-ups? Your service has been nothing but frustrating, unprofessional, and disappointing. Every time I follow up, I expect a proper resolution, but instead, I am left waiting with no satisfactory outcome. This clearly reflects the poor customer service and lack of accountability within your organization. I have already wasted enough of my valuable time contacting your team. I am not interested in hearing the same excuses or receiving another assurance that the issue will be resolved soon. I need an actual resolution, not empty promises. This is the worst customer service experience I have had, and I never expected such a careless approach from a company like Bajaj Finserv Health Ltd. Customers should not have to beg for a solution to their own problems. I want this matter to be escalated to your senior management immediately. Please investigate the issue, take responsibility for the delay, and provide a clear and final resolution without any further excuses. If your team is still unable to resolve this issue, please confirm the same in writing and provide me with the details of the appropriate grievance redressal authority for further escalation. I expect a concrete response and a complete resolution, not another generic reply. Please treat this email with the seriousness it deserves. I have already given your team more than enough opportunities to resolve this matter. Sanjiv Bajaj

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System · 13 Oct 2026, 8:36 pm

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