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Customer says Myntra boots marked delivery failed, still undelivered on 23 October during Big Billion Days

MyntraPC-2026-03022OtherAnonymous ·
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🚨 Myntra, What Is the Point of Big Billion Days Sales If You Cannot Deliver Orders on Time? I am extremely disappointed with my experience with @Myntra. During the much-hyped Big Billion Days sale, customers are encouraged to shop with attractive offers and big promises. But what happens after we place an order and make the payment? Do customers have to keep chasing their orders even after the promised delivery date? Here are the facts about my order: 📦 Product: Roadster Men’s Black Chelsea Boots 📆 Promised delivery date: 21 October 2026 ❌ Delivery status: Delivery Failed 📢 Current update: “We will reattempt the delivery soon.” Today is 23 October 2026, and my order is still undelivered. The app is asking me to wait for another delivery attempt, but there is no clear assurance of when I will actually receive my product. Is this the customer experience Myntra wants to deliver during its biggest sale event? Customers spend their hard-earned money trusting a platform like Myntra. Promotional campaigns and massive discounts mean very little if the company cannot fulfil orders as promised. This is not just about a pair of boots. It is about accountability, transparency, and respecting customers’ time. I am publicly escalating this issue because I need a clear resolution, not another generic tracking update. My request to Myntra : 1. Arrange the delivery of my order TODAY, 23 October 2026, without any further delay. 2. Ask the concerned delivery team to contact me and confirm the delivery timeline. 3. Investigate why the delivery failed and provide a clear explanation. 4. Ensure customers are not left waiting indefinitely after shopping during major sale events. I have attached screenshots of the order details and tracking status for reference. Myntra, please take ownership of this issue and resolve it today. I expect a concrete response and actual delivery, not just an apology or another promise. #Myntra #BigBillionDays #MyntraCustomerService #DelayedDelivery #CustomerExperience #ConsumerRights #CustomerFirst #Ecommerce Myntra Ads Myntra Support

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  1. Case filed

    System · 27 Oct 2026, 11:01 am

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