OpenComplaint

Rapido driver abandoned passenger midway in Patna after ₹98 fare, forcing a 10 km walk home with no refund

RapidoPC-2026-03276Food Delivery & Ride-hailingAnonymous ·
0 views0 subscribers0 comments0 shares
🚨 Serious Complaint Against Rapido – Passenger Abandoned Midway in Patna Dear Rapido Management, I am extremely disappointed with my recent experience with Rapido in Patna, Bihar. On 2 November 2026, I booked a Rapido ride and paid ₹98 for the service. However, the driver left me midway without informing me or dropping me at my destination. As a result, I was forced to walk approximately 10 kilometres to reach my home. This is completely unacceptable. Customers trust Rapido for safe and reliable transportation, but my experience was very distressing. I request the CEO, Mr. Aravind Sanka, and the Rapido management team to: 1. Investigate this incident immediately. 2. Take strict action against the concerned driver. 3. Deactivate the driver's account if misconduct is confirmed. 4. Refund my ₹98 ride fare. 5. Provide compensation or an appropriate resolution for the inconvenience caused. 6. Ensure that no other passenger faces this situation. I have faced unnecessary physical hardship because of this incident. I expect a prompt response from Rapido management. Please take this complaint seriously. Repido Bike Repido Captain Right Customer Contact Aravind Sanka ​ ​ ​ ​

History

  1. Case filed

    Filer · 3 Nov 2026, 10:23 am

Comments (0)

    Log in to comment or upvote.

    More complaints about Rapido

    RapidoPC-2026-03275·

    Rapido driver verbally abused and nearly attacked passenger in Bengaluru, forcing escape by bus; no action reported

    Passenger safety and dignity must be non-negotiable for any mobility platform. I am sharing a deeply disturbing experience I recently had with a Rapido ride in Bengaluru. After a minor communication delay regarding a phone call while waitin

    OpenComplaint00
    0
    RapidoPC-2026-03152·

    Rapido driver abused rider mid-trip, refused route, and fare charged above quoted price

    My name is Megha . I travel from Dwarka, Delhi to Okhla Bird Sanctuary 8 days a month. Today morning also I booked a Rapido ride. Before the ride, the driver asked me where I wanted to go. I said Okhla Bird Sanctuary, so he said okay ma'am,

    OpenComplaint00
    0
    RapidoPC-2026-03082·

    Nearly two-hour wait for Rapido customer support after ride injury and damaged belongings

    Rapido — Is this how you treat your customers? I have been waiting for nearly two hours for proper assistance from Rapido customer support, but the response has been extremely disappointing. My phone is broken, my clothes are torn, and I

    OpenComplaint00
    0
    RapidoPC-2026-03081·

    Cab ride ended by driver after 100 metres with cancellation fee charged to rider on Rapido

    Rapido My son was abandoned 100 meters into a cab ride because he requested the driver to speak softly and close the broken window. The driver ended the ride himself, yet a cancellation fee was charged to my son. Why should the rider pay fo

    OpenComplaint00
    1
    RapidoPC-2026-02845·

    Rapido - Fatal Road Accident in New Delhi Caused by Assigned Rider Negligence & Total Lack of Emergency Support or Rider Detail Disclosure

    🚨 URGENT CALL FOR JUSTICE & ACCOUNTABILITY FROM RAPIDO 🚨nMy heart is shattered. My sister, Ms. Manjeet Kaur (Registered Mobile: ******), tragically lost her life in a fatal road accident in New Delhi caused entirely by the gross negligence

    OpenComplaint00
    0

    All Rapido complaints, customer care & support →