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Zomato Pizza Delight order delivered late and cold, automated support gave no resolution

ZomatoPC-2026-03160Food Delivery & Ride-hailingAnonymous ·
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My Zomato order from Pizza Delight was delivered late and the food was completely cold when it arrived. When I contacted Zomato support and explained the issue twice, the automated support system did not understand the problem and only sent a generic apology, with no meaningful resolution or compensation. I paid for timely delivery and food fit for consumption, and I am asking Zomato for a proper resolution from a human agent rather than automated responses, and for compensation for the poor delivery and support experience. Source: public LinkedIn post by Vaibhav Kumar Verma.

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  1. Case filed

    System · 2 Nov 2026, 11:04 am

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