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Care Health Insurance and Policybazaar haven't paid an approved claim two months after documents were submitted

Care Health InsurancePC-2026-03204Insurance ClaimsAnonymous ·
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🚨 APPROVED CLAIM. DOCUMENTS SUBMITTED. STILL NO SETTLEMENT. I never imagined that getting an already approved insurance claim settled would become such a frustrating and exhausting experience. I have been following up with Care Health Insurance and Policybazaar for nearly two months, and the experience has been extremely disappointing. Let me explain what has happened: * My insurance claim was approved. * I submitted all the required documents, including the hard copies, as instructed. * I was assured by the Policybazaar representative that once the hard copies were submitted, the claim would be settled within a week. * It has now been almost two months, and I am still waiting for the settlement. What is even more frustrating is that I have to call them EVERY SINGLE DAY to ask for an update. Every time I call, I receive the same response: “We will check and get back to you.” “Your issue will be resolved soon.” “You will receive a callback.” But what actually happens? NO CALLBACK. NO PROPER RESPONSE. NO SETTLEMENT. How many times does a customer have to follow up for a claim that has already been approved? If all the documents have been submitted and the claim has been approved, why is the customer still being made to run from one representative to another? What is the purpose of purchasing health insurance if customers have to spend weeks chasing the company even after claim approval? Insurance is supposed to provide financial support during difficult times, not add more stress and uncertainty. I am extremely disappointed with the way this entire matter has been handled. I am publicly requesting both companies to: 1. Provide a clear explanation for this unreasonable delay. 2. Confirm the current status of my approved claim. 3. Process the pending settlement without any further delay. 4. Stop giving repeated assurances without taking actual action. I am not asking for any special treatment. I am simply asking for what I am entitled to. An approved claim should not turn into an endless follow-up process. I expect both companies to take accountability and resolve this matter immediately. Health Insurance Care Policybazaar.com #CareHealthInsurance #Policybazaar #HealthInsurance #InsuranceClaim #ConsumerRights #CustomerExperience #ClaimSettlement

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  1. Case filed

    Filer · 3 Nov 2026, 7:29 am

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