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IDFC FIRST Bank recovery agents forcibly seized my car from my apartment and raised the settlement demand from ₹4.7L to ₹5L

IDFC FIRST BankPC-2026-03308Banking & LoansAnonymous ·
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IDFC FIRST Bank Vaidyanathan V — Here is how IDFC First Bank’s local recovery team operates on the ground (Loan ID 7571): ​Proactive Approach Ignored: When my EMIs began bouncing due to business losses, I visited your branch twice to explain my situation. I received zero support or proper restructuring help. ​The Meeting & Breach of Trust: I met your recovery agent, Sameer Khan, outside and explicitly assured him I was arranging funds and would clear the dues. Within a month, he bypassed all protocols, barged directly into my private apartment building, shouted my name, and demanded my car keys. When I cited RBI guidelines against forcible repossession, he claimed they had total authority to do whatever they wanted. ​Forcible Towing & Extortion Tactics: He brought manager Uday Kumar to my premises, where they broke into/unlocked my vehicle and took it without my consent. When I went to the branch to negotiate an OTS, I met both Uday Kumar and Sameer Khan. They initially offered a ₹4,70,000 settlement, then arbitrarily hiked it to ₹5,00,000 while refusing standard principal discounts. ​The Current Reality: Instead of cooperating with a customer actively trying to pay, they offer no proper time, resort to constant threats, and use coercive tactics. ​Is this the standard of fair banking IDFC First Bank stands for? Compliance and leadership need to immediately audit these rogue local practices."

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  1. Case filed

    Filer · 3 Nov 2026, 6:48 pm

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