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Customer Raises Concern About Handling of InstaHelp Complaint

Urban CompanyPC-2026-01854Home ServicesAnonymous ·
Shubham Mazumdar publicly alleged that after a serious incident during an Urban Company InstaHelp cleaning service, he received limited follow-up from customer support. According to his account, he contacted the company through the app and grievance email, received template responses, and was later advised to approach the police. He also said he received an automated request to rate the service before the matter had been properly followed up. These are the customers allegations and have not been independently verified.

History

  1. Case filed

    System · 13 Oct 2026, 4:41 am

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