OpenComplaint

Order #******: Ordered Royal Veg Dum Biryani, got chicken instead. Over an hour trying to reach support, but chats keep expiring

SwiggyPC-2026-02573Food Delivery & Ride-hailingAnonymous ·
What have you done, @Swiggy ? Order #******: Ordered Royal Veg Dum Biryani, got chicken instead. Over an hour trying to reach support, but chats keep expiring. Wrong food, zero support. Pathetic service. Do better, @SwiggyCares

Personal details such as phone numbers, emails and ID or account numbers have been hidden (shown as ******) for privacy. Only the author, the company's approved representatives and Panchaayat staff can see them.

History

  1. Case filed

    System · 20 Oct 2026, 11:09 am

Comments (0)

    Log in to comment or upvote.

    More complaints about Swiggy

    SwiggyPC-2026-02585·

    First your customer agent said will look into compensation or food quality issue then refusing completely

    First your customer agent said will look into compensation or food quality issue then refusing completely @SwiggyCares @Swiggy

    OpenComplaint0
    0
    SwiggyPC-2026-02564·

    I ordered 2 Large popcorn from KFC and i received 2 Medium popcorn

    I ordered 2 Large popcorn from KFC and i received 2 Medium popcorn. When I tried raising complaint to the Swiggy customer Care and KFC, they have failed to provide resolution in this. @Swiggy @SwiggyCares @SupportSwi88934 @SupportSwi17192 @

    OpenComplaint0
    0
    SwiggyPC-2026-02561·

    Maine 11:33am Pe Order Kiya Or 30min Bad 12:03pm Pe Order Restaurant Wale Ne Cancel Kardia

    Maine 11:33am Pe Order Kiya Or 30min Bad 12:03pm Pe Order Restaurant Wale Ne Cancel Kardia😡 Customer Order Ke 2min Bad Order Cancel Karta Hai To Aap Refund Nhi Dete Lekin Apka Restaurant 30min Wait Karke Order Cancel Kardia Kya Customer Ka

    OpenComplaint0
    0
    SwiggyPC-2026-02553·

    The customer agent ends the conversation abruptly and rudely when customer questions service quality

    IRRESPONSIBLE SWIGGY! RUDE SWIGGY! AVOID SWIGGY! The customer agent ends the conversation abruptly and rudely when customer questions service quality😮 Food came two hours later totally cold- but no responsibility or compensation😞 @swiggycar

    OpenComplaint0
    0
    SwiggyPC-2026-02513·

    Swiggy - Delivery of Wrong Burger King Order, Refund Denial, Forced Coupons & Abysmal Chat Support

    I want to complain about Swiggy, Sri Harsha Majety Rohit Kapoor Sanjana Shetty Avian We.Nitin Mantri. Swiggy are cheats and the most customer unresponsive company I know. The customer service team is pathetic. I had to spend more than 1 hou

    OpenComplaint0
    0

    All Swiggy complaints, customer care & support →