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SBI FASTag not closed despite surrender application, customer forced to pay double toll daily

State Bank of IndiaPC-2026-02091Banking & LoansAnonymous ·
Extremely disappointing experience with SBI fastag - Requesting them to close fastagnnI have recently purchased a second hand vehicle with registration number HR872957, FASTAG ID - 34161FA82032861402E 8C8E0 and close reference number - SBIFTCL10263320261001204257nPrevious owner has already submitted surrender application request on 1st October and the fastag gets immediately blocked but not get closed till now and today is 9 October and he has already mailed to helpdesk, nodal officer, cc but not get response yet 3 days ago so I am facing problem and i have to pay double toll daily and i contacted customer care allot but they are not helping me and not giving assurance and nodal officer is not picking my callnPlease take action and close it asapnnTagging:nnState Bank of IndianSBI FASTAGnNational Payments Corporation Of India (NPCI)nAISECT INDIAnn#sbi #sbifastag #fastag #npci #aisect #customerexperience #customerservice #consumer rights #banking #digitalindia

Reference details

Vehicle Registration Number
***************
FASTAG ID
***************
Close Reference Number
***************
Surrender Application Date
***************

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History

  1. Case filed

    System · 14 Oct 2026, 11:05 am

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