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Škoda Auto Volkswagen India - Poor After-Sales Service and Unresolved Vehicle Issue Over a Month

SkodaPC-2026-01448AutomobilesAnonymous ·
I am extremely disappointed with the customer service experience I have received from Škoda. I have been a Škoda customer and have raised multiple escalations regarding an unresolved issue with my vehicle. Despite repeated follow-ups with the dealership and Škoda Customer Support, there has been no effective resolution or meaningful ownership of the matter. IT HAS NOW BEEN OVER A MONTH, and I am still having to chase the same issue without a satisfactory response. A premium automobile brand is not judged only by the product it sells, but also by how it stands behind its customers when something goes wrong. Unfortunately, my experience so far has seriously affected my confidence and trust in the brand. I request the leadership team to please take ownership of this matter and ensure that my case is reviewed and resolved properly, rather than continuing to redirect me between customer support and the dealership. Škoda Auto Volkswagen India Private Limited #Skodaindia #CustomerService #CustomerExperience #Skoda #Kylaq #AfterSalesService #CustomerSupport

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  1. Case filed

    Filer · 10 Oct 2026, 3:05 pm

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