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Samsung India - Technician Destroyed Premium Washer Dryer PCB and Touch Panel During Repair, Refund/Replacement Delayed for 3 Months

Samsung IndiaPC-2026-02325Consumer Electronics & AppliancesAnonymous ·
Extremely disappointed with Samsung India! Paid lakhs for their topmost premium AI Wi-Fi Washer Dryer Combo. The dryer stopped working 3 months ago & they failed to fix it. Yesterday, their technician came to change a pipe and carelessly spilled liquid chemical inside the core machine, completely destroying the PCB (Motherboard) and Touch Panel!nSamsung's own staff permanently ruined my new machine under warranty, and their grievance team is delaying resolution. I demand a FULL REFUND or Brand-New Sealed Replacement Unit immediately for this 3-month harassment!nCase Ticket ID: ****** / 4441985890nCustomer: Veena GoyalnFixing this by tomorrow or I am filing an official property damage and financial loss case in the Consumer Court via e-Daakhil!n@Samsung Electronics @Samsung Indian#ConsumerRights #ConsumerCourtn#GrossNegligence #SamsungServiceDeficiency

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  1. Case filed

    System · 18 Oct 2026, 6:23 am

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