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Ola Electric - 3 Months Unresolved Servicing Delay, Job Card Creation Refusal & Absent After-Sales Support for Ola S1X

Ola ElectricPC-2026-02696AutomobilesAnonymous ·
Extremely Disappointing Experience with OLA Electric – Zero Accountability, Zero Service! I own an OLA S1X electric scooter, and my experience with OLA Electric’s after-sales service has been absolutely frustrating. It has been 3 MONTHS, and I am still waiting for a resolution for my scooter’s servicing! Despite raising multiple service tickets, OLA has failed to create a job card or even provide a confirmed service appointment. There has been no proper resolution, no concrete action, and no accountability. Is this how a company treats its customers after selling them a product? What is the point of buying an electric scooter if the company cannot even provide basic servicing support? Customers invest their hard-earned money and trust a brand expecting reliable products and service. But in my case, OLA has left me chasing support tickets for three months without even initiating the servicing process. This is completely unacceptable. My experience with OLA Electric has been a lesson in how poor after-sales service can destroy customer trust. Selling scooters is not enough; providing timely service and taking responsibility for customers is equally important. I am posting this publicly because repeated service requests have not resulted in any resolution. 🚨 My sincere advice to prospective buyers: Think twice before buying an OLA scooter. Based on my personal experience, the servicing and customer support have been extremely disappointing. @Ola Electric — I expect a proper response and an immediate resolution, not another ticket number or a false assurance. Three months is more than enough time to at least create a job card and schedule a service appointment. How long is a customer expected to wait for something as basic as scooter servicing? #OlaElectric #OLAS1X #CustomerService #AfterSalesService

Reference details

Complainant
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Vehicle Model
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Duration of Issue
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Core Ground Issue
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History

  1. Case filed

    System · 21 Oct 2026, 5:58 pm

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