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Ola Electric - Scooter Lying at Service Center for Over a Year Awaiting Unprovided Replacement Battery (MH30BR3121)

Ola ElectricPC-2026-02502AutomobilesAnonymous ·
Dear Ola Electric Team, Ola Electric Bhavish Aggarwal Deepak Rastogi Vijay Shukla Krishna Jadhav Rishikant Kharen I am writing to express my disappointment and frustration regarding my Ola S1 electric scooter, which has been lying at your authorized service center for more than a year without any satisfactory resolution. Despite repeated follow-ups, I have not received a proper response or a clear timeline for the repair or return of my vehicle. Keeping a customer's vehicle at the service center for such an extended period without resolution or proper communication is extremely disappointing. The service center has informed me that the battery of my Ola S1 is unrepairable and that they are waiting for the Head Office (HO) to provide a replacement battery. However, despite the prolonged wait, the replacement battery has still not been provided, and my scooter remains at the service center. It is extremely disappointing that a customer has to wait for an entire year due to delays in arranging a replacement battery. I purchased this scooter with the expectation of reliable service and support from Ola Electric. However, my experience has been quite the opposite. I sincerely request the Ola Electric management team to intervene in this matter and provide an immediate resolution. Please confirm the current status of my scooter and a definite timeline for its return. If the vehicle cannot be repaired, I request that you provide an appropriate alternative resolution. I hope Ola Electric will take this complaint seriously and resolve the matter without any further delay. Vehicle Details:nn- Model: Ola S1n- Registration Number: MH30BR3121n- Service Center: No 2358, Plot No 13 A, Ward No 09, Malmatta, Sumedh Deshmukh, Akola-444001, Maharashtran- Complaint/Job Card Number: Ticket Id 11526305 and jobcard (RO26025735962) I look forward to your prompt response and a satisfactory resolution. Regards, CONCERNED CUSTOMER

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  1. Case filed

    System · 19 Oct 2026, 4:44 pm

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