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Myntra customer alleges return pickup postponed twice, ticket falsely marked resolved

MyntraPC-2026-02124Apparel & Fashion RetailAnonymous ·
I am writing to express my extreme dissatisfaction with Myntras pathetic customer service and the unacceptable handling of my return request for Order ID: 13433650757464582301, placed on the 9th.nnDespite repeated follow-ups with your customer care team, my return pickup has still not been arranged successfully. The delivery executive has postponed the pickup twice, and I have not received a single call to communicate or resolve the issue. To make matters worse, your customer care executives have closed my support ticket with an incorrect update stating that my query has been resolved, when the issue is still very much unresolved.nnHow can Myntra mark a complaint as resolved without actually resolving it? This is completely unacceptable and reflects a serious failure in your customer service process.nnI am fed up with the unnecessary follow-ups, false assurances, and sheer lack of accountability. Customers should not have to chase your team repeatedly for a basic service that they are entitled to receive.

Reference details

Order ID
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Order Date
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Issue
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  1. Case filed

    System · 15 Oct 2026, 6:59 am

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