OpenComplaint

Myntra customer alleges refund pending since 31 Aug despite multiple follow-ups and 50-minute hold

MyntraPC-2026-02248Apparel & Fashion RetailAnonymous ·
#MYNTRA #CUSTOMERSERVICEnnWHAT A PATHETIC CUSTOMER SERVICE!!!!!nnHi Myntra team, Sharon PaisnnI ordered a product on 31st aug and it was picked up for return in couple of days, i didnt receive my refund and started a customer issue on sep 4th, and today is 20 sep and my refund is still pending... Every time i reach out to customer care it approximately take 20-30 mins to connect to human because of their pathetic AI and waiting time, and then they say wait for 2 days and it will be refunded. Then they resolve the ticket immediately. Today i contacted again and they did the same. I asked for the reason so they kept me on hold without giving any specific reason and after 50 mins of waiting and useless discussion they disconnected the call from their side.nnWhat kind of customer experience is this and on top of it they charge platform fee, processing fee, 50rs per return, all for this experience?????

Reference details

Order Date
***************
Customer Issue Started
***************
Refund Pending Till
***************
Issue
***************

History

  1. Case filed

    System · 16 Oct 2026, 10:13 am

Comments (0)

    Log in to comment or upvote.

    More complaints about Myntra

    MyntraPC-2026-02173·

    Allegedly unauthorized fake COD parcel delivered; family paid Rs. 306

    Customer alleges an unauthorized/fake COD parcel was delivered to their address without placing an order. Their family mistakenly paid Rs. 306 to the delivery boy. The customer has the Ekart AWB/tracking number and believes this is a scam.

    OpenComplaint0
    0
    MyntraPC-2026-02172·

    Allegedly received blank newspapers instead of ordered product

    Customer alleges that instead of the product they ordered, they received blank newspapers, with their stuff missing. They are seeking a refund. Order ID: 134331438093828132403.

    OpenComplaint0
    0
    MyntraPC-2026-02151·

    Myntra delivered wrong exchange order with two extremely dirty used tops instead of expected product, immediate refund demanded

    Sharon Pais Myntra Myntra SupportnnI have received a completely different product in my exchange order. Instead of the product I was supposed to receive, I have received two extremely dirty tops that do not look new at all.nnI was at the of

    OpenComplaint0
    0
    MyntraPC-2026-02147·

    Myntra delivery failed without attempt, exchange cancelled, asked to wait 6 more days, support disconnected call and gave no solution

    MyntranYour customer service is an absolute joke. The delivery failed without the delivery partner even trying, my exchange got cancelled, and now I’m being asked to raise a new request and wait another 6 days? One representative even disco

    OpenComplaint0
    0
    MyntraPC-2026-02139·

    Complaint About Alleged Unauthorized ₹49,268 Myntra Fin Transaction

    The poster alleges that a ₹49,268 transaction associated with Myntra was made using their card without consent. They request cancellation of the order and a refund, and state that a cybercrime complaint has been filed. The allegation has no

    OpenComplaint0
    0

    All Myntra complaints, customer care & support →