Panchaayat
OpenComplaint

Myntra order not delivered and refund pending despite repeated customer support follow-ups

MyntraPC-2026-01685OtherAnonymous ·
Dear Myntra, I am writing to express my extreme dissatisfaction and formally escalate my complaint regarding the non-delivery of my order placed on 18 September 2026, for which I have still not received either the product or my refund. Order ID: 1341718 ****** Despite multiple calls and repeated follow-ups with your customer support team, this matter remains unresolved. Every time I contact your representatives, I am asked to wait another 24 hours. However, even after repeatedly complying with these assurances, I have received no meaningful update, no resolution, and no refund. This repeated cycle of asking a customer to wait without taking any concrete action is completely unacceptable and reflects a serious failure in your customer service and grievance redressal process. I would like to place the following points on record Myntra No communication from the delivery agent: I have not received any call from the delivery agent or any satisfactory explanation for the non-delivery. Failure to process the refund: Despite the prolonged delay and repeated follow-ups, my money has not been refunded. I should not have to continuously chase your company to recover money paid for an order that I have not received. Repeated 24-hour assurances without resolution: Each time I contact customer support, I am told to wait another 24 hours. These assurances have repeatedly failed to produce any result. I will no longer accept indefinite waiting periods or routine responses without concrete action. I hereby demand the following: An immediate full refund of the amount paid for the undelivered order. A written explanation for the non-delivery and the unreasonable delay in processing my refund. A formal complaint reference number and confirmation that this matter has been escalated to the appropriate grievance redressal authority. Written confirmation of the refund initiation and the applicable refund timeline. Please treat this email as a formal final escalation before initiati

Personal details such as phone numbers, emails and ID or account numbers have been hidden (shown as ******) for privacy. Only the author, the company's approved representatives and Panchaayat staff can see them.

Reference details

Source
***************

Source links

History

  1. Case filed

    System · 12 Oct 2026, 12:53 pm

Comments (0)

    Log in to comment or upvote.

    More complaints about Myntra

    MyntraPC-2026-02248·

    Myntra customer alleges refund pending since 31 Aug despite multiple follow-ups and 50-minute hold

    #MYNTRA #CUSTOMERSERVICEnnWHAT A PATHETIC CUSTOMER SERVICE!!!!!nnHi Myntra team, Sharon PaisnnI ordered a product on 31st aug and it was picked up for return in couple of days, i didnt receive my refund and started a customer issue on sep 4

    OpenComplaint0
    0
    MyntraPC-2026-02173·

    Allegedly unauthorized fake COD parcel delivered; family paid Rs. 306

    Customer alleges an unauthorized/fake COD parcel was delivered to their address without placing an order. Their family mistakenly paid Rs. 306 to the delivery boy. The customer has the Ekart AWB/tracking number and believes this is a scam.

    OpenComplaint0
    0
    MyntraPC-2026-02172·

    Allegedly received blank newspapers instead of ordered product

    Customer alleges that instead of the product they ordered, they received blank newspapers, with their stuff missing. They are seeking a refund. Order ID: 134331438093828132403.

    OpenComplaint0
    0
    MyntraPC-2026-02151·

    Myntra delivered wrong exchange order with two extremely dirty used tops instead of expected product, immediate refund demanded

    Sharon Pais Myntra Myntra SupportnnI have received a completely different product in my exchange order. Instead of the product I was supposed to receive, I have received two extremely dirty tops that do not look new at all.nnI was at the of

    OpenComplaint0
    0
    MyntraPC-2026-02147·

    Myntra delivery failed without attempt, exchange cancelled, asked to wait 6 more days, support disconnected call and gave no solution

    MyntranYour customer service is an absolute joke. The delivery failed without the delivery partner even trying, my exchange got cancelled, and now I’m being asked to raise a new request and wait another 6 days? One representative even disco

    OpenComplaint0
    0

    All Myntra complaints, customer care & support →