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MakeMyTrip customer alleges Rs 9,000 refund pending since August 2 after ticket cancellation

MakeMyTripPC-2026-01652Airlines & TravelAnonymous ·
Pathetic Customer Service Experience with MakeMyTrip - Refund Still Pending!!nnI am extremely disappointed with the customer service experience I have had with MakeMyTrip. Since 2 August 2026, my complaint has remained unresolved, and a refund of approximately Rs 9,000 for a cancelled ticket is still pending. The cancellation was processed through MakeMyTrips customer care service, yet there has been no concrete resolution to date. Despite repeated follow-ups, I have received no satisfactory response or meaningful action from the company. This raises serious concerns about customer service, accountability, and the way customer grievances are handled. Customers should not have to chase a company repeatedly to receive a legitimate refund.nnComplaint Reference Number: 24191081112415296nnI urge MakeMyTrip to look into this matter urgently, resolve my complaint, and process the pending refund without further delay. A companys reputation is built not only on the bookings it facilitates but also on how it treats customers when things go wrong. I hope this post reaches the concerned team and prompts immediate action.nn#MakeMyTrip #CustomerService #CustomerExperience #Travel #ConsumerRights #CustomerGrievance

Reference details

Complaint Reference Number
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Refund Amount
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Pending Since
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  1. Case filed

    System · 12 Oct 2026, 9:07 am

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