OpenComplaint

IndiGo passenger reports missing e-ticket, seat-payment prompt, and no customer-care response

IndiGoPC-2026-01573Airlines & TravelAnonymous ·
The passenger reports that after booking with IndiGo, no e-ticket was shared; web check-in asked them to pay for a seat; and customer care did not respond on three occasions. They also report that a guard refused them entry at Delhi Terminal 1 until they pleaded, after which they had to hurry to reach the gate on time. These are the passenger’s reported claims; the post does not provide booking details or a requested resolution.

History

  1. Case filed

    Filer · 11 Oct 2026, 2:13 pm

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