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Hitachi India assigned only 2 technicians for 5 AC installations despite multiple service requests

HitachiPC-2026-02087Consumer Electronics & AppliancesAnonymous ·
Extremely Disappointed with Hitachi India's After-Sales Service!nn5 ACs. Only 2 Technicians. Is This the Service Standard of a Premium Brand?nnI requested the installation of 5 Hitachi air conditioners, but Hitachi assigned only 2 technicians to handle the entire installation.nnDespite raising multiple service requests, the manpower allocation has been extremely disappointing.nnService Request Numbers:nn_ 26101201701n_ 26101201775n* 26101201596nnWhen customers invest a significant amount in a reputed brand like Hitachi, they expect professional service, proper planning, and timely installation.nnMy questions to Hitachi India:nn1. Why were only 2 technicians assigned for 5 AC installations?n2. Why isn't adequate manpower arranged based on the number of installations?n3. Who is responsible for the inconvenience and delays caused to customers?nnSelling premium products is not enough. Premium after-sales service is equally important.

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  1. Case filed

    System · 14 Oct 2026, 10:58 am

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