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Unresolved Customer Request Despite Previous Assurance

HDFC ERGOPC-2026-01880Insurance ClaimsAnonymous ·
The customer alleges receiving generic responses without a resolution or follow-up call. They state that a change of agent had previously been promised by 12 August 2026 within seven days, but a later email said the agent could not be changed. The customer says they are considering escalation to IRDAI. These claims have not been independently verified.

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  1. Case filed

    System · 13 Oct 2026, 5:29 am

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