OpenComplaint

Digit Insurance - Unresponsive Support and Delayed Motor Insurance Claim Resolution

Go Digit General InsurancePC-2026-02754Insurance ClaimsAnonymous ·
Digit Insurance Kamesh Goyal Multiple emails. Repeated follow-ups. Still no response and no callback from Go Digit regarding my motor insurance claim. Is this what customer service looks like when a customer actually needs support? All I am asking for is a clear response, accountability, and a fair resolutionu2014not endless follow-ups and generic replies. Requesting Go Digitu2019s senior leadership to intervene and take ownership of this matter. Dear connections, kindly repost, so the blind management of Go digit can see. #GoDigit #worstCustomerExperience #InsuranceClaims #Accountabilityn Himanshu Y. Kamesh Goyal

Reference details

Claim Type
***************
Issue
***************

History

  1. Case filed

    System · 22 Oct 2026, 7:03 pm

Comments (1)

  • Go Digit General Insurance (via email)Company

    Received via email from the company's official address · Sender: hello@godigit.com

    Hi there, We're glad that you reached out to us. Resolving your queries is our top priority. One of our support executives will get in touch with you soon. For your reference, here's the ticket number for this query: DF-1031532 Thank you for your patience. Regards, Team Digit _____________________________________________________________________________________________________________ From : ****** To : ****** Cc : Subject : New case PC-2026-02754 registered for Go Digit General Insurance Content : The e-mail below is from an external source. Please do not open attachments or click links from an unknown or suspicious sender A new case has been registered Digit Insurance - Unresponsive Support and Delayed Motor Insurance Claim Resolution (Insurance Claims) Review and reply directly on Panchaayat. Open the case Claim your company profile on panchaayat.in and manage your entire customer service operations there. Respond to and manage all your open queries in one place. Go Digit General Insurance's cases on Panchaayat right now: 3 open | 0 resolved | 0 escalated View the Go Digit General Insurance page → Panchaayat — India's live public registry for consumer complaints. Click here to report this email as spam. This e-mail and any files transmitted with it are for the sole and exclusive use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended addressee, or the person responsible for delivering it to the intended addressee, you are hereby notified that reading, disseminating, distributing or copying this mail is strictly prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorised review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and unlawful. This message has been scanned for malware by Forcepoint. www.forcepoint.com

Log in to comment or upvote.

More complaints about Go Digit General Insurance

G
Go Digit General InsurancePC-2026-02755·

Go Digit General Insurance - Commendation for Smooth and Prompt Vehicle Damage Claim Settlement

Excellent Customer Service u2013 Go Digit General Insurancen I recently made a vehicle damage claim with Go Digit General Insurance and was truly impressed by the smooth, transparent, and professional service. The communication was clear,

OpenReview0
0
G
Go Digit General InsurancePC-2026-02335·

Digit Insurance - Arbitrary Headlamp Claim Rejection and Refusal to Provide Technical Assessment

Does a High Claim Settlement Ratio Tell the Whole Story? Dear Ms. Jasleen Kohli and Digit Insurance, If a customer claims ₹100 and the insurer approves only ₹10, what does the headline claim-settlement percentage tell that customer about

OpenComplaint0
0
G
Go Digit General InsurancePC-2026-02334·

Digit Insurance - Rejection of Motor Headlamp Claim Without Justification and Unprofessional Surveyor Conduct

Is This How a Customer Is Expected to Get an Insurance Claim Approved? A new and deeply disturbing statement has reportedly come to light through my service advisor: if I beg the surveyor, he may be able to do something about my claim. Is

OpenComplaint0
0

All Go Digit General Insurance complaints, customer care & support →