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Flipkart - Unilateral Cancellation of Confirmed Big Billion Days Discounted Water RO Order & Relisting at Higher Price

FlipkartPC-2026-02815E-commerceAnonymous ·
Flipkart, what's the point of Big Billion Days if orders placed at discounted prices get cancelled at the last minute? We ordered a water RO at 12 PM, right when the sale started, to get the best discount. This is the second time this has happened. Our vacuum cleaner order was also cancelled previously after being purchased at a discounted price. The reason this time? The seller couldn't restock the item. Yet, the same product is still available at a higher price. Flipkart's solution is to offer 350 SuperCoins if we place a fresh order for the same product within 10 days. But why should customers have to reorder at a higher price and wait for compensation for an order that was already confirmed? A water RO is a necessity, and we planned this purchase in advance. Now, the revised delivery timeline is too late for our needs, and the proposed solution doesn't address the immediate problem. A sale discount means nothing if the order isn't delivered. Are Big Billion Days discounts just a way to attract customers, with no assurance that they'll actually receive what they paid for? Flipkart, we need a proper resolution, not SuperCoins that require us to place another order. Flipkart what is the policy regarding sellers cancelling discounted orders only to relist the same SKU at a higher price? Kalyan Krishnamurthy Hemant Badri Sakait Chaudhary Ajay Yadav Flipkart Flipkart Support

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Product Ordered
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  1. Case filed

    System · 23 Oct 2026, 11:51 am

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