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Customer says Myntra shoe order due 10–11 October still undelivered with repeated 24-hour support replies

MyntraPC-2026-03018OtherAnonymous ·
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Ordered 3 pairs of shoes on Myntra back on October 8th (expected delivery: Oct 10–11). Fast forward to today, and zero shoes have been delivered. 🛑 The parcel has been sitting in a nearby hub in Gurgaon for days. Since raising an official complaint on October 15th, every customer support call results in the exact same response: 👉 "Please wait 24 hours, we are facing a technical issue." No actual updates, no escalation, and no clear explanation of what this "technical issue" is. Giving customers a generic 24-hour script every day for 5 days straight is not acceptable customer service. Myntra Myntra Support — Please look into this issue immediately and deliver the shipment. #Myntra #CustomerService #CustomerSupport #Ecommerce #OnlineShopping #Gurgaon

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  1. Case filed

    System · 27 Oct 2026, 10:54 am

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