Panchaayat
OpenComplaint

Meddey order cancelled after non-dispatch to Delhivery and no proactive communication

DelhiveryPC-2026-02036OtherAnonymous ·
I am appalled and deeply disappointed by the sheer negligence and lack of accountability demonstrated by Meddey.com. On 3rd October 2026, I placed Order MED-19227 for a Meddey Gel Wheelchair Cushion for Pressure and Bed for my septuagenarian father, who is wheelchair-bound. Given his mobility limitations and care requirements, this was not a casual purchase but an essential product for his comfort and well-being. The order was supposed to be delivered through Delhivery. Meddey even shared a Delhivery tracking ID, creating a reasonable expectation that the shipment was being processed. However, today, 10th October 2026, I was shocked and furious to discover that the order had been cancelled because the seller, Meddey, had failed to hand over the shipment to Delhivery. What makes this experience even more unacceptable is that Meddey never bothered to proactively inform me about the delay, the failure to dispatch the product, or the eventual cancellation. There was no meaningful communication, no timely update, and absolutely no consideration for the inconvenience caused to a customer purchasing an essential product for an elderly, wheelchair-bound parent. How can a company accept an order, share a courier tracking ID, fail to dispatch the product, and leave the customer completely uninformed until they discover the cancellation themselves? This is not merely poor customer service; it raises serious concerns about accountability, transparency, and the company's fulfilment practices. Let me make this absolutely clear: I do not consider this matter resolved merely because an order has been cancelled. The issue is the failure to fulfil a confirmed order, the lack of communication, and the complete disregard for the customer's time and legitimate expectations. I expect Meddey.com to: 1. Provide a written explanation for the failure to dispatch and the subsequent cancellation of Order MED-19227. 2. Clarify why a Delhivery tracking ID was shared when the shipment wa

Reference details

Source
***************

Source links

History

  1. Case filed

    System · 13 Oct 2026, 8:16 pm

Comments (0)

    Log in to comment or upvote.

    More complaints about Delhivery

    DelhiveryPC-2026-02138·

    Delayed boAt Parcel and Unexpected Self-Pickup Request

    The poster alleges that a boAt parcel had not been delivered despite repeated delivery expectations. According to the attached tracking screenshot, self-collection was applied and the parcel was marked ready for collection at a branch. The

    OpenComplaint0
    0
    DelhiveryPC-2026-02046·

    Delhivery reverse pickup dispute after collected return, alleged intimidation during second pickup attempt, refund pending

    Nykaa, NykaaFashion, Nykaa Fashion , Delhivery, Delhivery Support Adwaita Nayar, Jennifer Irani, Gyan Ujjwal, Tanuj Dhingra, Chinmay Tambe — STOP PASSING THE BUCK. I WANT MY REFUND, NOT EXCUSES. I am exhausted by this ordeal. I ordered a S

    OpenComplaint0
    0
    DelhiveryPC-2026-02023·

    Complaint about Delhivery customer support delays, poor escalation handling, and unresolved issues

    Sahil Barua #Sahilbarua Vani Venkatesh #Vanivenkatesh Ajith Pai Varun Bakshi Navneet Kumar Kapil Bharati Suraj Saharan Vivek Pabari Bhavesh Manglani Arun Bagavathi Ayush Dwivedi We are receiving serious concerns regarding suspected fraudul

    OpenComplaint0
    0
    DelhiveryPC-2026-01995·

    Delhivery delivery complaint over alleged extra money demand, failed delivery attempts, and complaint closure

    Delhivery Myntra — Is this how you treat your customers? What kind of delivery scam is going on? My Myntra parcel was dispatched through Delhivery. The assigned delivery person allegedly demanded extra money. When I refused, he failed to d

    OpenComplaint0
    0
    DelhiveryPC-2026-01985·

    Delhivery pickup not attempted despite multiple requests, shipment marked “Not Received from Client”

    Delhivery Is this what you call professional logistics service? I’m extremely disappointed with the unprofessional handling of a single pickup request by Delhivery. Here’s what happened: Pickup requested since 5 October. More than 4 pickup

    OpenComplaint0
    0

    All Delhivery complaints, customer care & support →