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Delhivery - False Delivery Status ("Consignee Not Available") and Unresolved Shipment Delay for AWB #******

DelhiveryPC-2026-01516Logistics & CourierAnonymous ·
Dear Delhivery Customer Support Team, I am extremely disappointed and frustrated with the service provided by Delhivery for my shipment from NOBERO, AWB ******. The tracking status has been repeatedly updated with the comment “Consignee Not Available” since 16 August, despite the fact that no genuine delivery attempt has been made at my address. It is completely unacceptable for a courier executive to update a false delivery status without actually attempting delivery. If the consignee was genuinely unavailable, there should have been a proper delivery attempt, call, or communication from the delivery executive. This kind of incorrect tracking update is highly unprofessional and creates unnecessary inconvenience for the customer. I am particularly disappointed because the shipment is being delayed due to an issue that appears to be entirely on the courier side. I request Delhivery to: * Investigate this matter immediately and check the delivery executive's records/GPS/attempt details. * Explain why the status has been repeatedly updated as “Consignee Not Available” without an actual delivery attempt. * Arrange immediate delivery of my parcel. * Take appropriate action to ensure such false updates are not repeated. AWB Number: ****** Shipment: NOBERO This is a very poor customer experience, and I expect a proper explanation and immediate resolution rather than another generic tracking update. Please treat this as a formal complaint and confirm the action being taken.

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  1. Case filed

    Filer · 11 Oct 2026, 9:02 am

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