OpenComplaint

Cashify customer alleges pickup agent falsely diagnosed Samsung phone battery as faulty to lower resale price

CashifyPC-2026-01812Consumer Electronics & AppliancesAnonymous ·
Extremely disappointing experience with @Cashify_ Their pickup agent diagnosed my barely-used, nearly new Samsung phone and claimed the battery was faulty. However, Samsungs own diagnostic app shows the battery is in good condition.I have screenshots and videos to prove it.nnIs this poor service or a shady tactic to lower the resale price and mislead customers? This is unacceptable! @Cashify_ @Cashify_Support Please investigate and provide a fair resolution. #Cashify #CustomerExperience

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  1. Case filed

    System · 12 Oct 2026, 7:57 pm

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