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Blinkit delivered wrong item, admitted error, then refused refund or replacement and closed complaint unresolved

BlinkitPC-2026-03427E-commerceAnonymous ·
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🚨 Blinkit – THIS IS DIRECT FRAUD WITH CUSTOMERS! WHO WILL TAKE ACCOUNTABILITY? Blinkit is this how you treat Indian consumers and their hard-earned money? I ordered a specific product but received a completely different item. The mistake was entirely yours, yet I am struggling to get my own money back! Blinkit Here's what happened: 1️⃣ No proper customer support: No easily accessible helpline to speak directly with a representative. 2️⃣ Wrong product acknowledged: I contacted chat support, shared all requested details and photos, and the representative confirmed that the wrong item was delivered. 3️⃣ Refund denied: Instead of resolving the issue, I was offered a promo code. I clearly demanded either a replacement or a full refund. Both were refused. WHY SHOULD I ACCEPT A PROMO CODE FOR YOUR MISTAKE? Blinkit 4️⃣ Chat closed against my wishes: I explicitly refused to close the chat because my complaint was unresolved. Still, the representative closed it! 5️⃣ Questionable callback claims: I requested a supervisor callback. The representative claimed they had called me, but I received no call despite having proper network connectivity. Even after requesting another callback, nothing happened. 6️⃣ No supervisor escalation: My repeated requests to speak with a supervisor were ignored. Blinkit , ANSWER THESE QUESTIONS: - If you deliver the wrong product and acknowledge your mistake, why deny a refund or replacement? - Why should customers pay for your company's mistakes? - Who monitors these customer support practices? - Who is accountable for closing unresolved complaints? LET'S CALL IT WHAT IT IS: THIS IS DIRECT FRAUD WITH CUSTOMERS! Taking payment, delivering the wrong product, refusing a reasonable resolution and closing complaints against customers' wishes is absolutely unacceptable. 🇮🇳 REQUEST TO GOVERNMENT OF INDIA @Department of Consumer Affairs, please investigate these consumer grievance practices. Who is auditing such platforms, and who is protecting ordinary Indian consumers? MY DEMANDS: ✅ Full refund to my original payment method OR correct product replacement. ✅ Investigation into the callback claims and forced chat closure. ✅ Immediate intervention by Blinkit's senior management. Blinkit , MY HARD-EARNED MONEY IS NOT YOUR PROMOTIONAL COUPON! I am not asking for a favour. I am demanding accountability. I am sharing this publicly so other consumers stay alert. Please verify your orders and preserve your evidence. STOP IGNORING CUSTOMERS. TAKE RESPONSIBILITY AND REFUND MY MONEY! #Blinkit #BlinkitFraud #ConsumerRights #ConsumerProtection #PublicEscalation #GovernmentOfIndia

History

  1. Case filed

    Filer · 4 Nov 2026, 8:22 am

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