OpenComplaint

Airtel AirFiber customer alleges 3 days without WiFi and no engineer visit despite repeated complaints

AirtelPC-2026-01649TelecomAnonymous ·
Worst. Worst. WORST service from airtel AirFiber!nnIt has been 3 DAYS without Wi-Fi, and Airtel seems absolutely least bothered about resolving the issue.nnAfter contacting customer care multiple times, all I get are the same useless promises: Your issue will be resolved soon and Our engineer will visit your address. But guess what? NO ENGINEER, NO RESOLUTION, NO ACTION!nnEvery time I call, the only response I get is Wait, wait, wait! WHAT THE HELL AM I SUPPOSED TO WAIT FOR? How many times does a customer have to call and beg for a service they are already PAYING FOR?nnIs this what Airtel calls customer service? Making customers run in circles, giving empty assurances, and wasting their valuable time with absolutely ZERO accountability?nnTHIS IS NOT CUSTOMER SERVICE. THIS IS CUSTOMER HARASSMENT.nnIf you cannot provide a reliable internet connection or resolve a complaint within a reasonable time, then WHY ARE YOU TAKING MONEY FROM CUSTOMERS?nnI am absolutely furious with this pathetic service. Stop giving empty assurances and take ACTUAL ACTION. Send your engineer, fix the connection, and stop telling customers to keep waiting indefinitely!

Reference details

Service
***************
Issue
***************

History

  1. Case filed

    System · 12 Oct 2026, 9:00 am

Comments (0)

    Log in to comment or upvote.

    More complaints about Airtel

    AirtelPC-2026-02237·

    Airtel customer alleges Rs 2,500 advance paid for Wi-Fi installation on 8 Oct, no installation yet

    Dear Airtel Team,nI would like to raise a formal complaint regarding the delay in installing my new Airtel Wi-Fi connection.nI paid Rs 2,500 in advance on 08.10.2026, and the sales representative assured me that the installation would be co

    OpenComplaint0
    0
    AirtelPC-2026-02127·

    Airtel Wi-Fi customer alleges recurring speed issues and resignation after repeated unresolved complaints

    The worst customer experience isnt bad service.nnIts when you stop expecting anything to change.nnIve had a pathetic experience with airtel Wi-Fi.nnAnd the frustrating part?nnThis isnt new.nnI faced the same kind of speed issues a few years

    OpenComplaint0
    0
    AirtelPC-2026-01885·

    Repeated Unsuccessful Requests to Close Airtel Wi-Fi Connection

    Rishabh Jain alleges that despite more than 20 calls over two months requesting closure of his secondary Airtel Wi-Fi connection, agents have not resolved the request and bills continue to accumulate. He seeks closure of the connection and

    OpenComplaint0
    0
    AirtelPC-2026-01810·

    Airtel customer seeks written SIM replacement proof from Sept 2025 for police submission

    Dear @airtelindia, I got my Airtel SIM replaced on 20 Sept 2025. I now need written proof or a receipt confirming the SIM replacement to submit at my local police station. Could you please guide me on how to obtain the SIM replacement recor

    OpenQuery0
    0
    AirtelPC-2026-01796·

    Airtel customer alleges no network after Rs 4,999 international roaming recharge, seeks refund

    I recharged for 4999 international roaming pack but I am not getting any network. When asked your customer care they said to me Realme mobile doesnt support the network which worked before. Can you please refund the recharge money? @airteli

    OpenComplaint0
    0

    All Airtel complaints, customer care & support →