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Airtel Black customer alleges unresolved fiber issues, false installation deadlines and broken retention promises

AirtelPC-2026-01661TelecomAnonymous ·
Extremely disappointed with Airtels pathetic service and false commitments!nnAs an Airtel Black customer, I expected a baseline level of customer support and service reliability. Unfortunately, the reality has been entirely the opposite.nnHere is a timeline of my harrowing experience:nSeptember 30: Raised a complaint via 121 for continuous internet issues on my Airtel Fiber. Despite multiple follow-ups, nobody bothered to resolve it.nDisconnecting and Reapplying: Out of sheer frustration, I cleared all my dues to close the connection and applied for Airtel Air Fiber. Every single time, I was given a false 4-hour deadline for installation, which came and went with zero action.nOctober 3: I received a call from the retention team promising that I could keep my old connection while they migrated it to Air Fiber. True to form, absolutely nobody reached out or showed up after that call.nnSharing this so everyone knows how Airtel treats its loyal customers with empty commitments. Has anyone else faced similar issues with them?nn#Airtel #AirtelFiber #CustomerService #PoorService #CustomerExperience #ConsumerRights

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  1. Case filed

    System · 12 Oct 2026, 9:23 am

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