OpenComplaint

Unilateral Slot Rescheduling, Fake Resolution Status, and Pathetic Customer Care

AirtelPC-2026-01204TelecomAnonymous ·
@airtelindia seems like care is only in your X profile name @Airtel_Presence You block customer's time and without any indication move the slot,then go ahead and mark it resolved on the tracker? customer service is pathetic. Going in circles and accusing without informationn Service Request Timeline:n- service request received: 07 Oct 2026 at 12:12 pmn- agent assigned: 07 Oct 2026 at 12:12 pmn- service request in progress: 07 Oct 2026 at 02:30 pmn- service request resolved: 07 Oct 2026 at 02:30 pm

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  1. Case filed

    System · 8 Oct 2026, 5:02 am

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