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Unmanaged Unused Prepaid Number, Store Deactivation Refusal, and Support Loop

AirtelPC-2026-01206TelecomAnonymous ·
This @airtelindia @Airtel_Presence never ceases to miss an opportunity to show how pathetic they are. I was using an Airtel prepaid sim in my tablet until October last year and then stopped using it. Today I get a notification from Sanchar Sathi to deactivate numbers that I'm not using. To my surprise, this number that I haven't used or recharged since a year, it's still active on my name. When I go to the Airtel store to get it deactivated, they say they have no mechanism to manually deactivate unused prepaid numbers and that they do it only via Sanchar Sathi, which again takes 60 days. When I call the customer care, they ask me to go to the store again and assured that it CAN be deactivated at the store only. What kind of clownery is this Airtel?

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  1. Case filed

    System · 8 Oct 2026, 5:05 am

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