Panchaayat
OpenComplaint

Bicycle order stuck at nearest hub 20 days after payment with no phone or chat support from Flipkart

FlipkartPC-2026-03119E-commerceAnonymous ·
0 views0 subscribers0 comments0 shares
Is customer grievance redressal at Flipkart entirely broken? On October 8th, I ordered a bicycle on Flipkart and made the upfront payment. The promised delivery date was October 21st. Today is October 28th—20 days since payment and a full week past the promised delivery date. For the last 10 days, the tracking status has remained stuck at: "Reached nearest hub." While supply chain delays can happen, the real issue is Flipkart's non-existent customer support: 1. Zero Phone Support: There is no accessible option to speak with a human customer support representative. 2. Illusory Chat Support: The in-app chat claims you are connected to a human executive, but the interactions consist of repetitive, generic boilerplate responses that fail to address the issue. 3. Abrupt Chat Closures: Conversations are terminated abruptly without resolution or consent, leaving paying customers stranded. Having a customer's money stuck for 20 days with zero accountability, transparency, or genuine support is an unacceptable post-purchase experience for an e-commerce platform of this scale. Would appreciate someone from the leadership or escalation team stepping in with a concrete resolution. Order ID: #Flipkart #CustomerExperience #Ecommerce #ConsumerRights #CustomerServiceFail #SupplyChain

Source links

History

  1. Case filed

    System · 31 Oct 2026, 4:48 am

Comments (0)

    Log in to comment or upvote.

    More complaints about Flipkart

    FlipkartPC-2026-03102·

    Defective ceiling fan from Flipkart order unreplaced and uncollected past promised dates

    ⚠️ Poor Customer Service by Flipkart & Orient Electric! I received a defective Orient Electric Golden Ceiling Fan on 13 October 2026 from Flipkart. Order ID: OD438841998700258100 Despite requesting a replacement immediately, neither has

    OpenComplaint00
    0
    FlipkartPC-2026-03101·

    Flipkart order showing out for delivery for a week with no response from customer support

    We had order on item with the order ID: OD438908671961214100 on 18/10/2026 and it is showing out for delivery on 19/10/2026 still we have not received and if we try to connect with Flipkart customer service team there is no response and aut

    OpenComplaint00
    0
    FlipkartPC-2026-03100·

    Sale-season delivery delays attributed to reduced agent commissions, with suggestion to Flipkart

    Hi Flipkart I have a suggestion for you, if you want to accept it then accept it or it is your wish. Your product delivery hub receives a lot of parcels during the sale and they are still not delivered Because there is a shortage of delive

    OpenComplaint00
    0
    FlipkartPC-2026-03099·

    HP laptop reported as refurbished and out of warranty despite return requests rejected by Flipkart

    ⚠️ Extremely Disappointed with Flipkart's Handling of My Laptop Order I have been shopping with Flipkart for the last 12 years, and until now I have never faced such a frustrating experience. Unfortunately, my recent order has left me compl

    OpenComplaint00
    0
    FlipkartPC-2026-03083·

    Non Delivery

    20th onwards we waitung for Laptop delivery till now not deliveyrd the product, no comminications from flipkart

    OpenComplaint00
    0

    All Flipkart complaints, customer care & support →