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Livpure / Amazon - Repeatedly Cancelled Service Requests for Livpure Allura RO Under Warranty

AmazonPC-2026-01453E-commerceAnonymous ·
Disappointing Customer Service Experience with Livpure India and Amazon I purchased the Livpure Allura Water Purifier (7 Litre) from Amazon, advertised with features such as 8-stage advanced purification, RO + UV + Copper + Mineralizer, in-tank UV sterilisation, and 2.5 years of no service cost with filters included. Unfortunately, I am currently facing an issue with the RO system, which is still under warranty. Despite raising multiple service requests through both Amazon and the Livpure service app, my requests have repeatedly been cancelled without any phone call or technician visit. This is extremely disappointing and frustrating. A customer should not have to repeatedly chase a company for warranty support after purchasing its product. Promises of warranty coverage and hassle-free service mean nothing if the company fails to provide the actual service. I request Livpure India Livpure Service Livpure Smart LIVPURE INTERNATIONAL BUSINESS Rakesh Kaul and Amazon to look into this matter urgently, arrange a technician visit, and resolve the RO issue under warranty. A product's quality matters, but after-sales service matters just as much. I hope this issue will be resolved promptly.

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  1. Case filed

    Filer · 10 Oct 2026, 4:28 pm

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