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Amazon India - Denied Refund for 2 Missing Quantities in Delivered Order

AmazonPC-2026-01445E-commerceAnonymous ·
Extremely disappointed with Amazon.in's customer service I am extremely frustrated with my recent experience with Amazon.in. I ordered 3 quantities of a product, but received only 1 quantity. I have already provided the necessary details and proofs regarding the missing 2 quantities. Despite this, my refund request has been denied simply because, according to Amazon's system, the package was marked as "delivered." But delivered does not mean that all 3 quantities were actually received. What is even more frustrating is that this is not the first time I have faced such an issue. I have experienced similar situations multiple times, where customers have to repeatedly follow up and practically beg for a refund for items they have genuinely not received. Customer service should be about resolving genuine customer concerns—not making customers struggle to get their own money back. I am sharing this publicly in the hope that the Amazon India team takes this matter seriously and reviews the case properly instead of relying only on the delivery status. Amazon India — I request you to please investigate this order again and process the refund for the 2 missing quantities ASAP. This experience has been extremely disappointing, and I sincerely hope Amazon improves its customer service and grievance-resolution process. My email id : ****** #Amazon #AmazonIndia #CustomerService #CustomerExperience #Refund #ConsumerRights #DisappointedCustomer

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  1. Case filed

    Filer · 10 Oct 2026, 2:56 pm

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