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Airtel - Unresolved Wi-Fi Connection & Frequent Disconnection Issue Pending for Over 3 Months

AirtelPC-2026-01511TelecomAnonymous ·
airtel Despite repeated follow-ups, complaints, emails and the considerable time that has elapsed, my case has remained unresolved for more than three months. Such an excessive delay is highly unacceptable and demonstrates a serious lack of accountability and commitment toward resolving customer concerns in a timely manner. I have been hearing the same response for the past three months—that my concerns have been addressed and that the matter is being worked on. However, despite these repeated assurances, no actual resolution has been provided. I would like to understand why there has been no progress. Since yesterday, my Wi-Fi is not working and i had already drop multiple email and complaints but there is no response from Airtel side. My Wi-Fi connection continues to disconnect frequently, making the service highly unstable and unreliable. Despite the engineer's visit, the problem remains unresolved, which clearly indicates that the issue was neither properly diagnosed nor effectively addressed. I request that this matter be escalated immediately to your senior technical support team for a thorough investigation and permanent resolution. Kindly avoid closing the complaint until the issue has been completely resolved and the connection remains stable. Please ensure that your response is supported by relevant facts and records wherever applicable. A generic or incomplete reply will not be acceptable, as these explanations are required for further escalation and appropriate action.

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  1. Case filed

    Filer · 11 Oct 2026, 8:58 am

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