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Tata Motors - Pre-Delivery Vibration Defects in Steering and Gear Lever on New Tata Safari Adventure X+ Dark Edition

Tata MotorsPC-2026-02876AutomobilesAnonymous ·
I TRUSTED TATA. NOW I EXPECT TATA TO STAND BY THAT TRUST. I always believed in Tata Motors for its reputation, safety, and commitment to customers. That trust is why I chose the Tata Safari Adventure X+ Dark Edition. However, my experience before delivery has been extremely disappointing. On 17 October 2026, during the pre-delivery process, I identified vibration issues in the steering and gear lever of my newly purchased vehicle. The vehicle had already been registered with the RTO, but I have not accepted delivery because the issue remains unresolved. For a brand- ew vehicle, I expected a flawless delivery experience — not concerns about defects even before taking ownership. I do not wish to accept a defective vehicle or proceed with repeated repairs on a newly purchased car. I have formally requested Tata Motors and the dealership to arrange a replacement with a new, defect-free vehicle and provide a written response regarding the inspection, registration, insurance, and road tax implications. My message to Tata Motors: I trusted Tata when I made this purchase. I still hope that trust can be restored through responsible action, transparency, and a customer-focused resolution. I request Tata Motors and TATA Schakralaya Motors Pvt. Ltd. to take this complaint seriously, provide a complaint reference number, and resolve the matter within 7 working days. A customer's trust is earned not just when a vehicle is sold, but also when something goes wrong. I hope Tata Motors will stand by its values and help me experience the pride of owning a Tata Safari — the way I originally imagined. #TataMotors #TataSafari #CustomerExperience #CustomerService #PreDeliveryInspection #TataSafariDarkEdition #CustomerTrust #Tata customer

Reference details

Vehicle Model
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Dealership
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Inspection Date
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Issues Identified
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History

  1. Case filed

    System · 24 Oct 2026, 9:47 am

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