Panchaayat
OpenComplaint

Recurring faults on TVS Raider 125 including engine head replacement and wiring failures with replacement demanded

TVS Motor CompanyPC-2026-03126AutomobilesAnonymous ·
0 views0 subscribers0 comments0 shares
TVS Motor Company Extremely Disappointed with the Quality and Reliability of TVS Raider 125 I am writing this post to bring attention to the extremely disappointing ownership experience I have had with my TVS Raider 125 purchased just one and a half years ago. The number of recurring issues I have faced in such a short period is completely unacceptable. Gear Sensor Issue: Within just one month of purchase, I started facing issues with the gear sensors. Initially, the workshop team refused to acknowledge the fault until I escalated the matter to higher management. Repeated Engine Noise: Over the last 3–4 months, I have faced the same engine noise issue three times. Despite multiple visits to the Jalahalli Cross service centre and repeated assurances from Deepak and Varadaraju that the problem would be resolved permanently, the issue continues to return. Major Engine Head Replacement: The plant team eventually inspected the bike and replaced the entire engine head after identifying a bearing issue. This raises a serious question about the build quality of a vehicle that is barely 1.5 years old. How can a major component develop such an issue so early? More importantly, what assurance do I have that the replacement part will not develop the same problem? To clarify, I did not agree to another repair as a permanent solution. Sudheer informed me that the team wanted to check the issue and, for that reason, the engine head was being replaced. I have not accepted this as a final resolution. Repeated Wiring Failure: Around four months ago, the accelerator wire was damaged. Yesterday, the bike's wire was cut again, leaving me stranded on the road late at night. This is not just an inconvenience; it is a serious safety concern. Poor Service Experience: When I approached the TVS showroom near BTM Layout for assistance, I was told that they could not accept bikes for servicing because the showroom was shifting. If this service centre is listed on the official TVS website, why are customers being directed to a facility that is unable to provide service? How many times is a customer expected to visit the service centre for the same or recurring problems? How can I trust the quality, reliability, and safety of a vehicle that has developed multiple issues within just 18 months of ownership? I purchased this bike expecting reliability and peace of mind, not repeated workshop visits, temporary fixes, broken assurances, and the risk of being stranded on the road. I am no longer willing to accept repeated repairs as a solution. Given the history of recurring faults, major component replacement, and repeated wiring issues, I am formally demanding a REPLACEMENT OF MY TVS RAIDER 125, along with a written response from the concerned management. #TVSMotor #TVSRaider125 #CustomerExperience #CustomerService

Source links

History

  1. Case filed

    System · 31 Oct 2026, 10:11 am

Comments (0)

    Log in to comment or upvote.

    More complaints about TVS Motor Company

    TVS Motor CompanyPC-2026-03127·

    Pending RC name correction after TVS Raider purchase with dealer delays and no tracking details

    I need your direct intervention regarding my pending RC name correction. Despite repeated follow-ups, the issue remains unresolved. On 24 September 2026, the dealer assured me that I would receive my corrected RC within 10–15 days. However

    OpenComplaint00
    0
    TVS Motor CompanyPC-2026-02351·

    TVS Jupiter customer alleges life-threatening stalling issue ignored by Dombivli service centre

    Dear TVS Management and Customer Care Team, I am writing this email with deep distress, anger, and absolute disappointment regarding my TVS Jupiter 125 scooter and the pathetic, fraudulent service provided by your authorized service centre

    OpenComplaint00
    0
    TVS Motor CompanyPC-2026-01948·

    Complaint alleges TVS Motor closed active NCH grievance despite recorded call and later stopped responding

    Recently, TVS Motor Company illegally closed my active grievance on the Government of India's National Consumer Helpline (NCH) portal. Their official update? "Ring No Response." What they didn't realize is that I have the official telecom c

    OpenComplaint00
    0
    TVS Motor CompanyPC-2026-01947·

    Complaint alleges TVS Motor Company ignored evidence after denying service and NCH portal manipulation concerns

    TVS Motor Company Is this how a multi-million dollar brand handles corporate fraud? By simply going silent? After exposing a days of service nightmare and blatant manipulation of the Government of India’s NCH portal, I received an email fr

    OpenComplaint00
    0
    TVS Motor CompanyPC-2026-01905·

    Complaint alleges TVS Motor closed NCH grievance as "Ring No Response" despite call logs and later stopped replying

    Recently, TVS Motor Company illegally closed my active grievance on the Government of India's National Consumer Helpline (NCH) portal. Their official update? "Ring No Response." What they didn't realize is that I have the official telecom c

    OpenComplaint00
    0

    All TVS Motor Company complaints, customer care & support →