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RBL Bank debited ₹9,000-10,000 in AMB and other charges without explanation, ignoring a month of complaints

RBL BankPC-2026-03407Banking & LoansAnonymous ·
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Extremely Disappointed with RBL Bank’s Customer Service – Seeking Senior Management Intervention I am sharing my experience publicly because repeated attempts to resolve this matter through the branch have failed. I have been maintaining my banking relationship with RBL Bank for the last 5 years, and my mother also holds an account with the bank. Unfortunately, my recent experience has been extremely disappointing. For over a month, I have been following up with the branch regarding approximately ₹6,000 debited towards AMB charges. Despite repeated calls and messages, there has been no satisfactory resolution. To make matters worse,another ₹3000- 4000has been debited from my account under non-AMB charges, without any satisfactory explanation. What is even more concerning is that the Branch Manager is not responding to my calls or messages. If the branch leadership itself is unavailable to address customer grievances, where is a customer expected to go for support? My concerns are straightforward: * Why are repeated charges being debited without proper clarification? * Why has my earlier complaint remained unresolved for over a month? * Why is the Branch Manager not responding despite repeated attempts to reach out? * Who is accountable for addressing customer grievances? The total amount involved is now approximately ₹9000-10000 I believe customer relationships are built on trust, transparency and accountability. Unfortunately, this experience has seriously shaken my confidence in RBL Bank. I request the MD & CEO and senior management of RBL Bank to intervene, investigate the matter and ensure reversal of all unjustified charges. After maintaining a five-year relationship with the bank, I never expected to be treated this way. I am now seriously reconsidering my family’s entire banking relationship with RBL Bank. A customer should not have to resort to LinkedIn to get a basic banking grievance addressed. #RBLBank #CustomerExperience #CustomerService #Banking #Accountability RBL Bank Subramaniakumar R Shridhar Khochikar Bindu Bala Abhijit Somvanshi Narendra Agrawal Jaideep Iyer Reserve Bank of India (RBI)

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  1. Case filed

    Filer · 4 Nov 2026, 7:22 am

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