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IndusInd Bank charged minimum balance fees leaving savings account at negative ₹9,792.93 and deducted ₹400 without explanation

IndusInd BankPC-2026-03241Banking & LoansAnonymous ·
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Request for Immediate Attention – IndusInd Bank | Unjustified Negative Balance & Refund of ₹400 I am raising a serious concern regarding my savings account with IndusInd Bank. My account is currently reflecting a negative balance of ₹9,792.93, reportedly due to minimum average balance charges and other deductions. Additionally, ₹400 has been deducted from my account, which I am requesting to be refunded. Despite my concerns, I need a transparent explanation and a proper resolution from the bank. My key requests are: Refund the deducted ₹400. Waive the disputed negative balance of ₹9,792.93 and restore my account balance to ZERO. Provide a complete breakdown and justification of all charges. Take appropriate action in accordance with applicable RBI guidelines and consumer protection regulations. I believe customers deserve transparency, fair treatment and accountability from their banks. I request the attention of IndusInd Bank's senior management, grievance redressal team and Principal Nodal Officer to investigate this matter and provide a fair resolution. I hope this issue will be resolved without requiring further escalation. Banking should be based on trust, transparency and accountability. #IndusIndBank #BankingGrievance #CustomerRights #RBI #ConsumerProtection #BankingTransparency #CustomerService IndusInd Bank Reserve Bank of India (RBI) Department of Consumer Affairs

History

  1. Case filed

    Filer · 3 Nov 2026, 8:52 am

Comments (1)

  • IndusInd Bank (via email)Company

    Received via email from the company's official address · Sender: reachus@indusind.com

    Greetings, Thank you for writing to IndusInd Bank. This automated response is to acknowledge that we have received your email and are currently reviewing the details provided. We have assigned a Service Reference Number 91423635 to your email. Please remember to quote this number while communicating with us. We aim to provide you with a solution or a clear timeframe for resolution within the next 3 business days. (Request you to also add our email id to the safe sender list to avoid any filtering of messages and impacting response delivery to you). Please note that our response time may vary depending on the complexity of the matter. We appreciate your patience and understanding in the meantime. In case you are responding to a matter shared earlier, please be assured that it has our expert’s attention, and we will respond as per the committed timelines. Help us serve you better! • To report loss/misuse of Card, stop cheque payment, alert suspicious transaction pertaining to your Account or any of its banking channels, please call our Phone Banking centre at ****** (within India) / 022-44066666 (outside India) with immediate effect to avoid any further misuse. IndusInd Bank is not liable for any transactions processed prior to hotlisting/deactivation of your Card or any other banking channel. • Please make sure the email address used for sending the email is registered to your account. If the email address isn’t registered, we won’t be able to proceed with your request. You’ll need to contact our phone banking for assistance. • Please do not change the Subject of this email during your course of email interaction with us. To stay tuned to our latest offerings, please ensure that your Email ID, Phone Number and Address details are updated with the bank. • Please do not share your CVV, PIN, OTP or Internet password with anyone over Calls, SMS, Email, Links or IVR. IndusInd Bank or its employees never ask for such information and your personal banking details should never be disclosed. Call our Phone Banking numbers to report any fraudulent activity. Guaranteed returns, Zero risks - Your money grows safely with us - For booking FD, Please click here Best Wishes, IndusInd Bank Ltd.

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