Panchaayat
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GIVAUnverified

Jewelry

Jewelry
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Online fine jewellery brand selling silver, gold and lab-grown diamond jewellery in India and internationally.

Avg CSAT
—
Open cases
1
Resolved
0
Total cases
1

Company info

Support email

Panchaayat is independent and not affiliated with GIVA. Verify contact details on the company's official channels before sharing personal information.

General platform FAQ

GIVA hasn't added its own FAQs yet — these are answers about GIVA and how Panchaayat works.

▸How do I file a complaint against GIVA?

First write to GIVA's customer support with your reference numbers and what you want resolved. If you don't get a satisfactory reply, raise a public complaint on Panchaayat: it gets a permanent page, an open comment thread and a way for GIVA to respond on the record.

▸What is GIVA's customer care number or support email?

Contact details listed for GIVA: email care@giva.co, website https://www.giva.co. Panchaayat is independent and not affiliated with GIVA; please verify contact details on the company's official channels.

▸How many complaints has GIVA received on Panchaayat?

1 public complaint has been filed against GIVA on Panchaayat, of which 0 are marked resolved.

▸What if GIVA does not respond?

Escalate through the regulator or consumer forum relevant to the service (see the escalation options on this page). Keep your complaint and any reply on the public record — silence from the company becomes visible too.

Cases related to GIVA

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GIVAPC-2026-03048·

Ring broke within one month of purchase and repair request declined by GIVA

A Rs.24,000 ring from GIVA broke within ONE MONTH of purchase (Order #GI0015470961). Your own store sent it to your warehouse for repair. 3 weeks later: "can't be repaired" - and even your store says they can't reach your own customer care.

OpenComplaint00
0

How to escalate a complaint against GIVA

  1. 1. Write to GIVA support. Include reference numbers, dates and the outcome you want.
  2. 2. Put it on the record. Raise a public complaint so GIVA has to reply where everyone can see it.
  3. 3. National Consumer Helpline (1915). Free government helpline for consumer complaints across sectors. You can also file online at consumerhelpline.gov.in. Visit
  4. 4. Consumer Commission (e-Daakhil). For unresolved disputes you can file a case with the District Consumer Disputes Redressal Commission online via e-Daakhil. Visit

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