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Extremely disappointing experience with Zepto, received near-expiry products Amul Dahi and Ragi Bread with only 1-2 days shelf life despite paying ₹40 handling charges, Order ID TKC1320DA1836

ZeptoPC-2026-02267E-commerceAnonymous ·
Is this what customers get after paying ₹40 in handling charges? Extremely disappointing, Zepto!nI placed an order with Zepto today, 15 October, expecting fresh groceries. Instead, I received products that are almost at their expiry dates.n📌 Order ID: TKC1320DA1836n- Amul Dahi: Use By 16 Octobern- Ragi Bread: Use By 17 OctobernBoth products have barely 1–2 days of shelf life remaining.nAnd the most frustrating part? I paid ₹40 in handling charges!nSeriously, Zepto ? What exactly are customers paying these extra charges for if basic expectations like product freshness cannot be met?nCustomers order groceries for their daily consumption, not to receive products that are about to expire. Just because a product has not technically expired does not mean delivering it with barely a day or two of shelf life is acceptable.nThe bigger issue here is the complete lack of consideration for the customer. I paid for the products and the convenience of delivery, yet I am left disappointed and questioning the quality checks behind my order.n₹40 in handling charges, but where is the quality assurance?nI expect Zepto to take responsibility, arrange a proper resolution, and replace both products with fresh stock or issue a full refund.nA generic apology is not enough. Customers deserve better than this.

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  1. Case filed

    System · 16 Oct 2026, 5:12 pm

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